Safety & Security
The safety and security of our guests is our top priority. We operate in full compliance with — and in many cases exceed — U.S. and international safety regulations. As examples of our drive to ensure a safe environment for our guests and crew members:
- Our officers and crew undergo comprehensive regular safety and emergency training that meets or exceeds all regulatory requirements.
- Our crew members undergo specific training to handle emergency situations and help our guests. Crew roles, responsibilities and duties are clearly defined and assigned to handle any emergency on board.
- Our ships are designed and operated in compliance with strict requirements of international law, which ensure that they are able to remain safe under a variety of adverse conditions.
- All of our ships are equipped with the most advanced navigation technology, and our officers are expertly trained in its use. As part of our comprehensive bridge team management system, we always have multiple people on the bridge watch.
- Our ship undergoes inspections as mandated by all countries we visit, including inspections by the U.S. Coast Guard, every 6 to 12 months, which verifies safety processes and procedures. In addition, our flag state conducts annual inspections of the ship and our safety processes.
Our lifeboats are tested during regularly-scheduled drills to make certain that they are in proper working order. Lifeboats carry survival kits with food and water, first aid supplies, and signaling and communication devices. Additionally, we conduct periodic full scale lifeboat exercises, where we simulate emergency conditions and our technical teams practice their operational procedures. Our life boats are routinely inspected, tested and certified by a third-party organization.
We also ensure that the number of lifejackets, lifeboats and life rafts on each ship exceed the number required, based on the ship's maximum capacity for passengers and crew.
Any allegation of a serious crime committed on board our ships sailing from North America is immediately reported to law enforcement in accordance with the U.S. Cruise Vessel Security and Safety Act of 2010. As required by U.S. law, you may view statistics related to the allegation of crimes aboard all cruise lines on the US Department of Transportation website. Note that the statistics include all allegations, even those from cases where investigations later found the allegation to be untrue.
Link to our Security Guide
Link to U.S. Department of Transportation Alleged Crime Statistics
Link to complete prohibited items list
Link to our Sailor Conduct Policy
Link to Pre-Voyage Screening